The hotel reception closes at 8pm, so upon my arrival at 1am, I had to get my key out of a small grey lock box.
Iceland must be a very trusting place, because the code was on the door in case you forgot it.
I get into the room and it is very clean and cozy. I end up with two twin beds pushed together, and an extra twin was also in there. It was equipped with a small sink, stove top, a purple kettle, and mini fridge. It also had large beautiful windows.
As I went to lock the door, however, I realized that I couldn't turn the deadbolt very far. So then I start messing with the door. I try it with the door opened, closed, inside, outside. For the life of me, I could not get it to lock! And of course there is no one there to ask. I panicked, to be honest, and planned on sleeping in the bathtub.
Fortunately Laxnes does have free wifi, so I emailed the hotel manager.. Never heard back. So by 1:40, I FaceTime my mother to having her call booking.com to see if they can help.
Nope. They said they could cancel, but I would still get charged because of the reservation I made.
1) That's pretty rude when I'm concerned for my safety.
2) I'm in the middle of nowhere and can't call a bus to come get me because I can't call out from my phone. Hence why I had my mother call them.
So what I end up doing is this:
The bed was just light enough for me to rotate and drag over to the door, and with my added weight I didn't think anyone was coming in. If they were, I was close enough to the bathroom to get in there and lock the door.
Let's just say I slept terribly.
At 7:30, since the reception doesn't open until 8, I go to breakfast.
I ended up eating delicious berry (blueberry?) yogurt, plain oatmeal, a piece of toast, a slice of orange, and then some hot (earl grey?) tea and water. The yogurt was honestly the best part. It was a bit thicker than American yogurt, and much more sour. So yummy!
Afterwards I finally found the hotel manager and spoke to him about the lock not working and how I didn't sleep well because of it. He says "It's a Scandinavian lock. You have to pull up the handle and then twist the knob to lock."
Yeah, thanks for letting me know that in my welcome letter for late arrivals. He let me stay later to nap until my bus came though, so that was nice.
Overall, I'd give it 3 stars/5
It would have been perfect if I had been notified of the locking process.
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